- Will this matter in 12 months time?
- Will my business suffer if I fail to sort this out now?
- Will my ability to win new customers be damaged if I fail to sort this out in the next week or so?
- Should somebody else fix this - if only I would let them?
If all else fails, try changing your approach to problems - or read a smashing little book:
- Richard Carlson, Don't Sweat the Small Stuff... and it's all small stuff, Hyperion, ISBN 0-7868-8185-2
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